We are a third party and currently only manage Tonal’s Gear Shop. For any questions regarding the Tonal machine, please contact Tonal directly at [email protected].
We are happy to answer any questions you have about Gear Shop items or your order. Please fill out the contact form on the left or refer to our list of Frequently Asked Questions. If you need to return an order, please reach out to [email protected] to begin this process.
You can also contact a member of your dedicated account team directly, Monday through Friday, 9am to 6pm Eastern Time at:
Jordan Rudow: Account Manager
Toll Free: 800.351.4226 x348
Email: [email protected]